Register Your Teton
Limited Lifetime Warranty
Thank you for your purchase of a Teton Guitar!
You need to register your warranty online at http://tetonguitars.com within 10 days of purchase. Your Teton guitar is warranted to be free from defects in materials and workmanship to the original owner and subject to the following terms and conditions:
What is the warranty period?
The Limited Lifetime Warranty is granted to the original retail purchaser except for manufacturer installed parts where the warranty period is for one (1) year from the date of the original retail purchase date.
What does the warranty cover?
This Warranty is serviced by Chesbro Music Company, P.O. Box 2009, Idaho Falls, ID, 83403 (U.S.A. Distributor) and provided by the guitar manufacturer. Chesbro will repair or replace parts which, after expert examination by Chesbro Music Co. technicians, are defective under normal use during the Warranty Period stated above. If replacement of your guitar is found to be necessary by Chesbro Music Co., the manufacturer will replace the instrument with one of the same model or similar style at a value not in excess of the purchase price of your original guitar. This Warranty is not valid unless an original sales receipt is supplied from the retail store where you purchased the guitar.
Guitar must be purchased from an authorized Teton dealer.
What is not covered?
The Warranty does not cover damage due to normal handling, extremes of temperature or humidity or abnormal strain including exposure to sun, heat, or contact with fire, too much or too little moisture, abuse, misuse, accidental or intentional damage, shipping damage, and any other damage deemed to be beyond the control of the manufacturer or distributor.
The Warranty does not include any damage caused by “Acts of Nature”, modifications, strings, pick guards, plating of any metal parts, normal fret wear, damage or cracking of the finish, damage caused by accessories such as straps, guitar stands, guitar hangers, etc , and any guitar with altered trademarks, logos, or serial number. The guitar is not warrantied for “characteristics” of tone.
Where do I get service?
To obtain warranty service, the guitar must be returned to Chesbro Music Co., at the address listed above by an authorized Teton dealer. A return authorization number must be obtained from the Chesbro Customer Service Department and is provided to the Teton dealer. The RA number must be written in a conspicuous place on the outside of the return shipping carton or the return will be refused. When returning the guitar for service under this Warranty, a copy of the sales receipt establishing proof and time of purchase must be sent along with the guitar. All freight and insurance must be prepaid by the original purchaser.
Teton Guitar owners’ responsibility code:
You must maintain guitar without altering and not be negligent or abuse the guitar at any time for the Warranty to be valid. Please retain your original sales receipt. All service of guitar must be performed by Chesbro Music Co. Any service performed on this guitar by any person other than Chesbro Music Co. personnel, or who are not specifically authorized by Chesbro Music Co., will terminate this Warranty.
Your Teton Guitar must be kept in a moist environment of 35% to 50% humidity range to avoid cancellation of the Warranty.
If cared for properly, your guitar will provide many years of beautiful music and enjoyment.
What are the limitations of this Warranty?
Chesbro Music Co.’s responsibility and that of the original manufacturer are provided only under this Warranty. Chesbro Music Co. and the original manufacturer or its agents or assigns are NOT liable for any damages, incidental or consequential in connection with this Warranty. This warranty is limited in time as specified herein. No person, whether or not an agent, a Teton dealer, or employee of Chesbro Music Co. is authorized to make or assume any obligations other than those stated herein.
CHESBRO MUSIC CO. and the Manufacturer are not liable for loss of use of the product, inconvenience, lost profits, or any other damages that may arise in connection with this limited warranty or the maintenance of the product.